INTRODUCTION

This course provides a practical and accessible foundation in domestic heat pump systems, combining essential theory with hands-on experience. Participants will explore the history, principles, and environmental benefits of heat pump technology, gaining a clear understanding of how these systems operate in the home. Through detailed study of key components, safe maintenance procedures, and basic fault diagnosis, learners will develop the skills to support efficient, reliable, and sustainable heating. By the end of the course, participants will be confident in carrying out simple user-level maintenance, recognising performance issues, and promoting best practices that maximise system efficiency and lifespan — opening pathways to further training and careers in renewable energy and building services.

MODULE OVERVIEW

INTRODUCTION TO HEAT PUMP TECHNOLOGY

• History, principles, and types of domestic heat pumps
• Components overview (compressor, evaporator, condenser, controls)
• Environmental benefits and role in sustainable energy
• Basic awareness of how heat pumps operate in homes

HEAT PUMP SYSTEM COMPONENTS AND FUNCTIONS

• In-depth study of key components
• Understanding fluid circuits, heat transfer, and control panels
• Recognising correct system layout and installation features
• Hands-on observation of real or simulated system setups

ROUTINE MAINTENANCE PROCEDURES OF A HEAT PUMP

• Importance of routine maintenance for efficiency and longevity
• Step-by-step guided maintenance tasks within user-level competence
• Cleaning filters, visual inspections, safe workspace preparation
• Completing maintenance records and reports

TROUBLESHOOTING AND FAULT DIAGNOSIS OF A HEAT PUMP

• Systematic, safe approach to basic fault finding
• Recognising visible faults, performance issues, and error indicators
• Using diagnostic displays at user level
• Reporting faults accurately to qualified personnel

SAFETY & COMPLIANCE

• Legal, environmental, and safety responsibilities
• Using PPE and safe tools handling
• Risk assessments and safe working practices
• Emergency procedures and environmental protection awareness

PERFORMANCE OPTIMISATION OF DOMESTIC HEAT PUMPS

• Factors affecting efficiency and system output
• User-accessible optimisation tasks (settings, airflow, clearances)
• Promoting homeowner awareness and good practices
• Supporting energy efficiency and system longevity

LEARNING OUTCOMES

KNOWLEDGE AND UNDERSTANDING

Learners will understand how heat pumps work, their key components, and why they help save energy. They’ll know the basic principles behind different types of heat pump systems. They’ll also learn how heat pumps support energy efficiency and environmental goals.

APPLICATION AND ACTION

Learners will be able to carry out simple heat pump checks under supervision, such as basic maintenance tasks and system observations. They’ll apply their knowledge to real equipment in a safe, hands-on environment. They will start recognising signs of system performance issues.

AUTONOMY AND ACCOUNTABILITY

Learners will show responsibility by working safely and asking for guidance when unsure. They’ll take pride in following correct procedures and learning from feedback. They’ll begin to build confidence in supporting sustainable heating through careful, accountable work.

PROGRESSION OPPORTUNITIES

THIS AWARD PROVIDES A FOUNDATION FOR:

Entry-level roles assisting in domestic heat pump maintenance.

Further training at Level 2 (Certificate) or Level 3 (Diploma) in:

• Heat Pump Installation and Service
• Renewable Energy Technologies
• Building Services Engineering

Enhanced employability in the home maintenance.